Artwork Requests

How do I submit a new artwork request?

To submit a new artwork request, click the “Add Request” button. You will be redirected to the ARTWORK REQUEST SECTION. Fill out the necessary information, being as detailed and specific as possible, and following the instructions indicated in each field.

How do I select the account for my artwork request?

In the ARTWORK REQUEST SECTION, you will see a drop-down menu for the list of accounts registered in your account. If it’s a new account, select the button for “New Account” and you will be redirected to the page to add a new account.

What should I include in the “Specific Requirements” field for my artwork request?

The “Specific Requirements” field is where you can provide any additional information or instructions for the artwork you are requesting. Be as detailed and specific as possible to ensure that the artwork meets your expectations.

Can I refer to an existing or previously submitted artwork request?

Yes, if you are referring to an existing or previously submitted request, you can select the item on cue. And follow the instructions above for the revision of artworks.

What is the recommended resolution for images used in printing?

In the ARTWORK REQUEST SECTION, you will see a drop-down menu for the list of accounts registered in your account. If it’s a new account, select the button for “New Account” and you will be redirected to the page to add a new account.

What is resolution and why is it important for printing?

Resolution is the number of colored dots or pixels that make up an image. The higher the resolution, the clearer and better the print will be.

Are most images found online suitable for printing?

Most images found online have a resolution of 72 dpi and are considered low resolution. To ensure that your images are crisp and clear when used in printing, they should be larger than the file size of your project.

How do I know if an image is large enough for my printing project?

To make sure your image is large enough to fill the space, you can multiply the size of your image by 300. For example, if you want to cover a 3.5 x 2 business card with an image, your image should be at least 1050 x 600 pixels large.

What file format is required for apparel embroidery?

The most commonly accepted file formats for apparel embroidery are DST, PES, JEF, XXX, and EMB. It is best to check with the embroidery company or the person you are working with to confirm which file formats they can work with.

Can I use a JPG or PNG file for apparel embroidery?

JPG and PNG files are not suitable for apparel embroidery, as they are not digitized for embroidery machines. It is best to use the above-mentioned file formats or have your image digitized by a professional.

  • 1
  • 2