How can I access the portal?
Admin access to the portal is provided through login credentials.
How do I make an update request for an existing storefront?
Simply go to the left-hand side of the screen and select the Existing Storefront Update Request and click on add storefront update request.
What kind of information do I need to provide for an update request?
It is important to provide all of the necessary information for the request in order for the team to have a clear understanding of it. This will allow them to process the request more efficiently.
What is the best way to provide direction for an update request?
To simplify the direction for an update request, it is best to use bullet points.
Is there a way to fast track the processing of an update request?
To fast-track the processing of an update request, it is helpful to use video recording software such as Loom.
What should I indicate if there is an immediate order upon the update?
If there is an immediate order upon the update, please indicate this in the request.
What should I indicate the email address for the team to update to?
Please indicate the email address for the team to update in the request.
How do I submit a storefront request?
To submit a storefront request, click on the “Add new storefront request” button, fill in the necessary information for the request on the next page, and then click “Save.”
What kind of information do I need to provide for a storefront request?
It is important to provide all of the necessary information for the request in order for the team to have a clear understanding of it. This will allow them to process the request more efficiently.
How long does it take for a storefront request to be processed?
All requests will be processed within approximately 48 hours. It is recommended to make the request as soon as possible to ensure a faster turnaround time.
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