What is the difference between a “CUSTOM REQUEST” and “INSTANT REQUEST”?
A “CUSTOM REQUEST” requires assistance from our Estimators and CSR to generate a quote, while an “INSTANT REQUEST” allows you to generate a quote immediately by selecting the correct category and inputting all necessary information.
What are my options for quote requests?
You can choose between a “CUSTOM REQUEST” or “INSTANT REQUEST.” It is important to select your customer’s account information before selecting a request. This will help you generate a quote immediately without needing help from our Estimators and CSR
What are the different categories for “INSTANT REQUESTS”?
The categories for “INSTANT REQUESTS” include “Buy-Out,” “Print,” “Promo,” “Apparel,” and “Digital.”
How do I submit a quote request?
To submit a quote request, you can either directly click on “CREATE PROJECT” from the Dashboard page or go to the “Projects” section and click on “NEW PROJECT.”
Can I submit a quote directly to the customer?
Yes, once you have input all necessary information and added the markup and shipping cost, you can click on “Submit Estimate” and send it directly to the customer.
How do I access the “Print Search” tab?
To access the “Print Search” tab, select the “Print” option when submitting an “INSTANT REQUEST.”
How do I access the “Promo Search” tab?
To access the “Promo Search” tab, select the “Promo” option when submitting an “INSTANT REQUEST.”
How do I access the “Apparel Search” tab?
To access the “Apparel Search” tab, select the “Apparel” option when submitting an “INSTANT REQUEST.”
How do I access the “Digital Marketing” tab?
To access the “Digital Marketing” tab, select the “Digital” option when submitting an “INSTANT REQUEST.”