All Knowledgebase Articles

What is the ADD TO PRESENTATION option?

ADD TO PRESENTATION generates a presentation number and a public link that you can use to share the file with the customer. This presentation number can also be used to coordinate with support via Live Chat if requesting additional information regarding the estimate.

How do I submit an estimate for a customer?

Once you’ve selected the customer’s account and reviewed the estimate, you can submit the estimate for the customer. It will then be ready to send.

What are the different types of pricing sheets available?

Apparel Decoration Proof, PMS Embroidery Guide, DTG Pricing Sheet, and Contract Decoration Pricing are available. These sheets contain detailed information on the costs of various services.

How can I request a digital proposal?

You can manually request a digital proposal by clicking on the product you would like to avail and clicking the “Request Proposal” button on the left-hand side of the screen. Fill out the necessary fields for personal details and submit the request

What information do I need to provide when requesting a digital proposal?

When requesting a proposal, you’ll need to provide your personal details, as well as information such as the proposal creation date, your budget, the area of service you’re interested in when you’d like to start, and what you expect from Optamark.

Are there any prerequisites for requesting a digital proposal?

No, there are no prerequisites for requesting a digital proposal. You can simply fill in the necessary fields and submit your request

How long does it take for someone to get back to me after I request a digital proposal?

Once you submit your request, someone from our team will get back to you as soon as possible. We strive to get back to you as soon as possible, but please be patient as it can take some time.

How can I check the status of my digital proposal request?

You can check the status of your request on the Digital Request Dashboard. A successful request will be reflected on the dashboard.

What types of print products can I find on this page?

All print products will be available on this page for you to choose from.

How can I filter the products to find the one I want?

You can use the Filter located in the corner to narrow down your search based on specific specifications.