All Knowledgebase Articles

Can I use a PNG or GIF file for promo and paper printing?

PNG and GIF files are not suitable for promo and paper printing. These formats are optimized for online use and do not have the resolution and color depth required for high-quality printing. It is best to use the above-mentioned file formats or convert your image to a suitable format.

What file format is required for promo and paper printing?

The most commonly accepted file formats for promo and paper printing are PDF, JPEG, and TIFF. It is best to check with the printer or the person you are working with to confirm which file formats they can work with.

Can I use a JPG or PNG file for apparel embroidery?

JPG and PNG files are not suitable for apparel embroidery, as they are not digitized for embroidery machines. It is best to use the above-mentioned file formats or have your image digitized by a professional.

What file format is required for apparel embroidery?

The most commonly accepted file formats for apparel embroidery are DST, PES, JEF, XXX, and EMB. It is best to check with the embroidery company or the person you are working with to confirm which file formats they can work with.

How do I know if an image is large enough for my printing project?

To make sure your image is large enough to fill the space, you can multiply the size of your image by 300. For example, if you want to cover a 3.5 x 2 business card with an image, your image should be at least 1050 x 600 pixels large.

Are most images found online suitable for printing?

Most images found online have a resolution of 72 dpi and are considered low resolution. To ensure that your images are crisp and clear when used in printing, they should be larger than the file size of your project.

What is resolution and why is it important for printing?

Resolution is the number of colored dots or pixels that make up an image. The higher the resolution, the clearer and better the print will be.

What is the recommended resolution for images used in printing?

In the ARTWORK REQUEST SECTION, you will see a drop-down menu for the list of accounts registered in your account. If it’s a new account, select the button for “New Account” and you will be redirected to the page to add a new account.

How can I check the status of my invoices?

To check the status of your invoices, go to the Order Invoices section. From there, you will have a real-time view of your invoices and their current status.